This is the international English version. Nederlandse versie
VerseWorthy sells credits as a one-off purchase, so there is no subscription to cancel. What this page explains is the statutory right of withdrawal: the right to undo a purchase shortly after making it, and how immediate delivery of credits affects it.
VerseWorthy sells credits as a one-off purchase. There is no subscription, nothing renews, and nothing is charged automatically. Credits do not expire.
Credits are digital content, delivered immediately: they appear in your account within seconds of the payment being confirmed. Because of that, the law treats them differently from a service you use over time.
Before you pay, you are asked to confirm two things: that you want the credits delivered straight away, and that you understand you therefore lose the right of withdrawal for that purchase once delivery has happened. That confirmation is required by law before immediate delivery is allowed, and we record it with your order.
Unused credits still in your account can be refunded on request within fourteen days of purchase, at our discretion, minus any credits already spent. We are not obliged to do this, but a purchase you have not used is not a purchase we want to keep. Write to us and we will look at it.
If something went wrong — a payment taken twice, credits that never arrived, an action that failed and was not refunded automatically — that is not withdrawal but a fault on our side, and we put it right in full.
| Stopping using VerseWorthy | Right of withdrawal | |
|---|---|---|
| What it is | Your own choice at any moment | A statutory consumer right |
| When | Any time | Within the withdrawal period after a purchase |
| Effect | Nothing further is charged, because nothing recurs. Credits you already hold stay in the account until you use them | Unwinds the purchase; refund as required by law |
| Who | Anyone | Consumers |
There is nothing to cancel: no subscription exists, nothing renews, and no further payment is taken unless you buy another pack yourself. If you simply stop using VerseWorthy, you are not charged again.
Deleting your account is a separate step, available beside your name in the application, and it cannot be undone. Any credits you still hold are lost. What is deleted and what has to be kept is set out in the Privacy Policy.
If you are a consumer buying at a distance, you generally have a right to withdraw from the contract within fourteen days of concluding it, without giving a reason. In the Netherlands and across the European Union this follows from consumer law implementing Directive 2011/83/EU. If you live elsewhere, your local law may give you a comparable or longer period, and where it does, that applies.
Digital services are usually wanted straight away. If you ask us expressly to begin during the withdrawal period, we will ask you to confirm that request and to acknowledge what it means, because the law requires that acknowledgement.
If you then withdraw, applicable law may allow us to charge a proportionate amount for what was actually supplied up to that moment, calculated against the total price of the contract. We will show you that calculation.
We will not treat your withdrawal as invalid merely because you used AI features, and we will not ask you to waive your withdrawal right as a condition of using the service. Where the law provides that a right lapses in specific circumstances, we will explain which circumstance applies and why, rather than asserting it in general terms.
Use Withdraw from a purchase. It takes two steps: you identify the purchase, then confirm. You do not need an account and you do not have to give a reason. If you are signed in, your recent purchases are listed for you to pick from. If you are not, we ask only for the email address you paid with and, if you have it, the payment reference.
We record your statement together with the date and time it reached us, show you a reference on screen straight away, and email you a copy. The function stays available for the whole of the withdrawal period. If we cannot match your details to a payment, we still record the statement and match it by hand — a withdrawal does not become invalid because our search failed.
You can also simply tell us, within the period, that you withdraw. An email to info@aicountrymusic.nl is enough. You may use the model form below but do not have to. To help us find your purchase, include your name, the email address used, the date of purchase and which credit pack it was.
You do not need an account to exercise this right. If you cannot sign in, write to us and we will handle it.
We will confirm receipt without delay and tell you what happens next.
To Boot Scoot Media, trading as VerseWorthy, Kolonel Verveerstraat 50, 1411 VE Naarden, the Netherlands, info@aicountrymusic.nl:
I hereby give notice that I withdraw from my contract for the supply of the following service (credit pack): ......................................
Ordered on: ......................................
Name of consumer: ......................................
Address of consumer: ......................................
Email address used: ......................................
Signature (only if this form is notified on paper): ......................................
Date: ......................................
Where a refund is due we will pay it without undue delay and within the period required by applicable law, using the same means of payment you used, unless you agree otherwise. You will not be charged a fee for the refund itself. Where a proportionate amount is lawfully due for service already supplied, it will be deducted and the calculation shown.
We do not apply a fixed refund formula beyond what the law provides, because the correct outcome depends on when you withdraw and what was supplied.
How this purchase is classified in law — digital content delivered immediately, a digital service, or prepaid credits for a service still to be supplied — affects what happens to the payment after you withdraw. Each reading is arguable and we are not going to pick whichever one suits us. What is certain is that you may make the statement, that we record it, and that we will not treat your withdrawal as invalid merely because you used AI features. The financial outcome we settle against the applicable rules, and this page will be updated once a Dutch consumer-law professional has reviewed the point.
The statutory right of withdrawal applies to consumers. If you purchase as a business, it does not apply, and the Terms of Service govern instead.
Withdrawal is separate from your rights when a service does not work as it should. If a digital service does not conform to the contract, consumers have statutory remedies, which may include having it brought into conformity, a price reduction or ending the contract. Contact info@aicountrymusic.nl and describe the problem. See also section 24 of the Terms of Service.
Withdrawal and cancellation: info@aicountrymusic.nl. Complaints: info@aicountrymusic.nl. Postal address on the Legal & Contact page.